Dear Parent,
Understanding health & dental insurance benefits is frequently frustrating and often confusing for everyone involved. There are hundreds of insurance carriers, policies and plans with many sub-plans with varying percentages for differing services. Some Insurances make it more difficult than others to locate and clearly define plan benefits, percentages, frequency limitations, maximum yearly benefits, and co-payments for both subscriber and dental offices.
Leveraging our years of experience, we do everything in our power to accurately estimate patient and family dental benefits, plan coverages and out-of-pocket expenses for every visit. We work extremely hard and put in a lot of time to make sure we are as accurate with billing and insurance as possible. However, please understand, it is impossible for us to be experts in all insurance plans and benefits packages and we can never fully predict nor guarantee what an insurance plan will ultimately pay out in the end.
The dental benefits plan you have is a contract between you, your employer and the insurance company. We estimate, collect and bill your insurance as a courtesy for you to help make every visit as easy and stress free as possible. Ultimately, however, it is not the dentists but rather the subscriber’s responsibility to know their plan, benefits, percentages, out of pocket co-pays, etc.
Please contact your insurance carrier directly for further assistance if you would like clarification on your plan benefits.
Sincerely,
Dr. Johnson